For troubleshooting, please first review the following to make sure the robot is set up properly. If the problem persists, contact us at the phone numbers below.

General information

Questions before placing an order


(replace [at] with @)

Product support

For product support, please contact the support providers listed in the warranty. If you do not have support provider information, please contact the retail store where you purchased the product.


Information for Developers

The BOCCO API, which enables the robot to talk and obtain data, is available for developers. API Reference